Privacy Policy
At DoorFit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or book our home fitness training services.
Information We Collect
- Contact details — name, phone number, and email address
- Location details — your address, to enable at-home training sessions
- Fitness & health information — goals, activity levels, injuries, or medical conditions relevant to designing a safe training program
- Communication records — messages sent via our contact form, WhatsApp, or email
How We Use Your Information
- To schedule and deliver personal training and consultation sessions
- To design workout and nutrition plans tailored to your goals and health profile
- To communicate with you about bookings, offers, and support
- To improve our services and website experience
Cookies & Analytics
Our website uses Google Analytics to understand how visitors use our site (e.g. pages viewed, time spent) so we can improve it. Google Analytics may use cookies to collect this usage data. You can control or disable cookies through your browser settings.
Sharing of Information
We do not sell your personal information. We may share it only with:
- Your assigned DoorFit trainer, so they can prepare for and conduct your sessions
- Service providers who help us operate — such as Google Sheets/Forms for storing booking requests, and payment processors for handling transactions
- Authorities, if required by law
All third parties are expected to handle your information securely and use it only for the purpose it was shared.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services, respond to inquiries, and comply with legal obligations. You may request deletion of your information at any time — see "Your Rights" below.
Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal or operational requirements
- Withdraw consent for us to process your health or fitness information at any time
To exercise these rights, contact us using the details below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18 without parental consent. If you believe a child has provided us information without such consent, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised effective date.
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from it will be subject to the jurisdiction of courts in Hyderabad, Telangana.
By using DoorFit's website or services, you agree to this Privacy Policy.
Contact Us
See also our Terms & Conditions.